The Building and Renovation Specialists
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We have previously spoken earlier in the year when I was experiencing difficulty in having responses and follow up to the contract for our pool, at the time I provided you with feedback of my concerns of lack of attention and response. At the time I was very nervous and disappointed with the service and was considering withdrawing the contract.
People are always quick to provide negative feedback, I would like to take the time to provide some positive feedback as since then, I have had nothing but open communication and positive experience during the construction of our pool, in particular with Tony, the pool supervisor, in a short time Tony has been able to turn around a negative experience into a positive experience and am looking forward to the completion of our pool.
The professionalism, wealth of knowledge and experience everyone that I came into contact with from P.J Pools made me feel like I had made the correct decision. From our initial discussion, subsequent quotation, signing of the contract and completion of the pool renovation everything went according to plan, quickly and efficiently with little disruption.
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