I would just like to say thank you to PJ Pools in particular Harry. We recently had a pool put in and the service we received was 5 star. If I had an queries they were only too happy to help even after the pool had been put in. I had a couple of other companies come around and I had to chase them but with PJ’s they listened to what I wanted and were only too happy to advise us. Never did I have to chase them. Thank you for making this a stress free process.
Highly recommend PJ Pools! From the moment we first enquired at the pool expo we had a great experience! All the staff that we have dealt with have been amazing! A very special mention to Vince who was been a pleasure to deal with, he has always made us feel important and has helped us with anything and everything we have ever asked and needed, even months after handover. PJ Pools really does have a great team behind them and we are so happy that we went with them. Couldn’t be happier with the way our pool and backyard has turned out! We feel like we are on holidays every day!
PJ Pools are the best pool and spa company I have ever dealt with. They designed and built my pool exactly right and were professional and knowledgeable in all aspects of the service. I would highly recommend them to anyone looking to build a new pool or renovate an existing one.
Delighted with the excellent service and really good personal management of the project full and Peter were exceptionally good at the initial them and screening of that what was required and the selection of the materials with terrific and I was delighted that also with Scott who is really very yeah amenable to any year request that I made in regards to the nature of the equipment that was replaced.
From initial concept to completion of our pool, the whole team at P.J. Pools has been nothing but professional. Our space was challenging but Peter and the team came up with a perfect solution. Every trade that attended was professional, prompt and willing to go the extra step for a perfect outcome.
We can’t recommend everyone at P.J. highly enough. This whole experience has brought so much joy to our family and can’t wait to make many happy memories.
Thanks P.J. Pools
Pj pools has been the best company to deal with from start to finish. From the sales rep Frenchie, to the selection manager Vince to the director Peter and lastly to Cameron and Scott who ensure our pool is up and running. Scott has continued to help us post completion of our pool and has been very patient with helping us at all times. Even when the handover has been completed he always takes our call and provides us with any assistance we need. He is a gem!
The professionalism, the knowledge and simply the care they have all taken to have our pool perfected has been the easiest process my husband and I have dealt with.
We thank you so much and are enjoying swimming in our beautiful pool.
Such a great experience dealing with PJ Pools. Covid restrictions were a nightmare re this project (understanding it was a small price to pay in the greater scheme of things), but PJ Pools keep things ticking along best they could, which was greatly appreciated.
Handover was completed today by Scott who was extremely patient and clear, whilst also providing a great number of tips and information.
Nick has been great from start to finish and continues to provide assistance and knowledge. We changed things up a few times, had a few unexpected barriers and challenges, but Nick couldn’t be more helpful, always willing to chat or pop out to our place.
Vince was really helpful also and communicated really well, checking in regularly and responded promptly every time.
Tony was also excellent to work with, unexpectedly taking or responding to weekend phone calls or texts (planning to just leave messages). He communicated well and kept me informed along the way. Wrapping up a few last minute things and Tony couldn’t be more helpful.
Only spoke to Peter once or twice and he was helpful and the guys above often advised that he was assisting them to get things done.
Many of the other construction guys came out for short, sharp bits of work and they all seemed on top of things, not really getting to spend much time with them though. The office staff were also good to deal with, again communicating well and delivering on their promises.
Today, I met Scott for handover and, as discussed previously, really happy with how that went and I now have a level of comfort that I know what I’m doing. Saying that, I’ve already reached out to him twice today after he left and he couldn’t be happier to help. He also stated several times today that he’d be happy to take my calls anytime.
Summing up, everyone had been great, just really good people! They say the people make the business and so I’d say PJ Pools is a great business. Finally to Nick especially, as he was the first PJ Pools rep I spoke to, have regularly spoken to, with our last contact being today – thanks Nick.
Well, hopefully we are jumping in the pool in the next couple of days. Thanks PJ Pools! I highly recommend this company to anyone that wants a smooth process with clear and regular communications.
The team at PJ’s did a great job with our recent pool build. Peter, Graeme, Dom, Scott and the whole crew were always punctual, helpful, and courteous. No request was too trivial, no suggestion too presumptuous. We are first-time pool owners and found the experience with PJ’s to be smooth sailing.
We needed assistance with our pool placement and design; they had lots of helpful suggestions. We were concerned about the setup of our surrounding decking and pool barrier; PJ’s guidance
with these tricky issues was invaluable.
Right through the contract phase, initial excavation, concreting, tiling and final rendering we always felt that we were in good hands. Communication is a strong point with this company – their regular updates on status, progress, and upcoming events meant the various challenges of 2020 were taken in their stride.
I recommend you leverage PJ’s lengthy experience and deep domain expertise when you consider potential partners for your pool construction. In an age of COVID they build pools for the ages.
We have just finished our new pool and could not be happier with the work that PJ’s have done All their staff have been great with a special mention to Tony our site manager who was great from start to finish, and also our sales consultant Nick P who was sensational from our initial meeting right through till handover, he is a real asset to the team at PJ pools. Thanks Pj’s we love our new pool.
“From our initial inquiry, to options selection, installation and 9 months after, we cannot fault PJ Pools. The installation team were first class.
“We were very happy with our pool installation and the way your installation crew work. A very professional outfit.”
The staff at PJ Pools have always been there to help and sort out any issues. Very happy with the end product.
Pj pools are very professional from beginning to end excavation tiling and landscaping all finished better than expected.
Really pleased with the final result.
Pj pools have been very good.
Our pool Reno was done very quickly and looks great were very happy.
Scott Runting was very professional and a great rep for pj pools
Pj pools have been amazing to deal with.
I’m very happy with the finished product looks like a brand new pool highly recommended
PJs were very professional and helpful and efficient in there service over all great job and looks amazing
I’ve found PJ Pools to be very professional and proactive. They were always ready to start each stage and keep on top of things until completion.
My experience with pj pools was great
Fast and prompt getting my job done
Scott was great and very professional to deal with.
Overall great job
I’ve been happy with the construction of my pool, and the speed of the project.
Everyone’s been very good and the finished product looks amazing
Cam and Matt did some repairs to our pool this week and were personable and professional as well as efficient with the work. It took some time for Pj pools to come back to fix the issue, but in the end, they came through and sorted it out. Great staff.
It is very rare that for such a massive exercise to take place that nothing at all go wrong. But in my case this is exactly what happened. All tradesman were on time, polite, courteous and cleaned up after themselves. The service from Nick was exceptional , every step of the way explained in detail, never rushed with any decisions , and the end result is WOW……. In my opinion speaking from experience your staff are the success of your business and the way Nick conducts himself is flawless and a real credit to your company.Once again , thank you for everything, my family are really excited about all the fun times ahead and memories we will create with our new addition
The best company I have used has been PJ Pools. Not only was there sales representative honest about a fixed low and competitive pricing he also ensured that they stayed within the timeline building my pools. The quality is excellent and they always keep you informed as to when things are going to be done. Use PJ Pools and you will not be disappointed!
We have previously spoken earlier in the year when I was experiencing difficulty in having responses and follow up to the contract for our pool, at the time I provided you with feedback of my concerns of lack of attention and response. At the time I was very nervous and disappointed with the service and was considering withdrawing the contract.
People are always quick to provide negative feedback, I would like to take the time to provide some positive feedback as since then, I have had nothing but open communication and positive experience during the construction of our pool, in particular with Tony, the pool supervisor, in a short time Tony has been able to turn around a negative experience into a positive experience and am looking forward to the completion of our pool.
Wow what a great experience working with PJ Pools who helped us transform our backyard and turn our pool ideas into reality.
The staff at PJ’s have been fabulous to work with. The trades were on time, efficient and courteous and the office staff were quick to deal with the permits and other paperwork. Tony our site Manager kept us informed every step of the way during the construction process and promptly followed up any issues that arose. Also a special thanks to Nick for helping us turn our ideas into reality. Nick was with us from the very start of the consultation process answering all of our questions right through to the final pool handover and provided some great ideas, advice and excellent customer service. We couldn’t be happier with the final result and we’re looking forward to a long hot summer of family fun and entertaining around our new pool.
The guys at PJ Pools did a great job on our backyard pool and I would recommend to anybody looking to build a pool.
I’ve had 3 pools built in homes I have owned over the past 15 years. When i decided to put a pool in our holiday home I looked at all options. I was very impressed with the knowledge and straight talking of Graham French and the guidance he gave us in choosing the right location for the pool on the property. We ran into some technical difficulties but they were all handled expertly by PJ Pools and I could not recommend them highly enough. The time frames we were given were strictly adhered to and the finished product was brilliant. I have since sold that property and I am currently engaging PJ Pools to install another pool at our new Sorrento address. I guess that’s the highest recommendation I can give!
Thanks for all your work- Yourself, Anthony, Cameron, Matt (2), Jeremy, Michael, Lex and of course Peter. The pool looks fantastic thanks to PJ’s efforts, best wishes!
Thanks so much for all the extra help with the pool. We really appreciate it!
Also, we love the pool.
My family and I would love to thank you for the great service building our pool. Having PJ Pools co-ordinating and building the pool made it feel effortless. We enjoyed the finished product last summer and were even more impressed with the value it added to our house when we sold it. So much so that we can’t wait for you to start building our pool in Sorrento. Thanks to all the team, great doing business and we gladly recommend to others who need a pool!
We are the happy owners and users of a PJ Pool and feel confident that we have chosen well. Each step in the installation process happened with a minimum of fuss and generally speaking the trades were friendly and quite chatty. The end product looks fantastic and maintenance is a dream.
Scott Runting, of PJ Pools was extremely professional and well informed, and was abe to answer any questions I had. He was always punctual and all works were conducted within the dedicated time frame. Scott managed the entire project from start to finish with great efficiency leaving no inconvenience to myself or my family during this large project. I am extremely satisfied with the finished product and would build another pool with PJ Pools. I have no hesitation in recommending Scott whether it be professionally or personally.
The professionalism, wealth of knowledge and experience everyone that I came into contact with from P.J Pools made me feel like I had made the correct decision. From our initial discussion, subsequent quotation, signing of the contract and completion of the pool renovation everything went according to plan, quickly and efficiently with little disruption.
“We just can’t thank you enough for our beautiful pool, we couldn’t be happier with the professional service and advice not only you but the guys installing the pool gave, we couldn’t believe how quickly the pool was installed, every thing went like clock work considering the difficult area they had to work in. This was a pool that we thought would be impossible to have in our backyard, but you made it happen. We wouldn’t hesitate to recommend PJ Pools to anyone.”
This is to say that we recently had our pool renovated by PJ Pools Dandenong and have found their workmanship first class. Pre pool renovation communications were clear and concise and all verbal discussions and guarantees were transcribed to writing and complied with by the company and their sales representative.
The job itself was completed as per described, within the timelines discusses and with excellent workmanship. All trades attending our property conducted themselves in a professional and proper manner.
After sales service was exemplary, their sales staff kept in touch through emails, text and phone calls, and made several on-site visits which included tutoring and practical advice.