It is very rare that for such a massive exercise to take place that nothing at all go wrong. But in my case this is exactly what happened. All tradesman were on time, polite, courteous and cleaned up after themselves. The service from Nick was exceptional , every step of the way explained in detail, never rushed with any decisions , and the end result is WOW……. In my opinion speaking from experience your staff are the success of your business and the way Nick conducts himself is flawless and a real credit to your company.Once again , thank you for everything, my family are really excited about all the fun times ahead and memories we will create with our new addition
The best company I have used has been PJ Pools. Not only was there sales representative honest about a fixed low and competitive pricing he also ensured that they stayed within the timeline building my pools. The quality is excellent and they always keep you informed as to when things are going to be done. Use PJ Pools and you will not be disappointed!
We have previously spoken earlier in the year when I was experiencing difficulty in having responses and follow up to the contract for our pool, at the time I provided you with feedback of my concerns of lack of attention and response. At the time I was very nervous and disappointed with the service and was considering withdrawing the contract.
People are always quick to provide negative feedback, I would like to take the time to provide some positive feedback as since then, I have had nothing but open communication and positive experience during the construction of our pool, in particular with Tony, the pool supervisor, in a short time Tony has been able to turn around a negative experience into a positive experience and am looking forward to the completion of our pool.
Wow what a great experience working with PJ Pools who helped us transform our backyard and turn our pool ideas into reality.
The staff at PJ’s have been fabulous to work with. The trades were on time, efficient and courteous and the office staff were quick to deal with the permits and other paperwork. Tony our site Manager kept us informed every step of the way during the construction process and promptly followed up any issues that arose. Also a special thanks to Nick for helping us turn our ideas into reality. Nick was with us from the very start of the consultation process answering all of our questions right through to the final pool handover and provided some great ideas, advice and excellent customer service. We couldn’t be happier with the final result and we’re looking forward to a long hot summer of family fun and entertaining around our new pool.
The guys at PJ Pools did a great job on our backyard pool and I would recommend to anybody looking to build a pool.
I’ve had 3 pools built in homes I have owned over the past 15 years. When i decided to put a pool in our holiday home I looked at all options. I was very impressed with the knowledge and straight talking of Graham French and the guidance he gave us in choosing the right location for the pool on the property. We ran into some technical difficulties but they were all handled expertly by PJ Pools and I could not recommend them highly enough. The time frames we were given were strictly adhered to and the finished product was brilliant. I have since sold that property and I am currently engaging PJ Pools to install another pool at our new Sorrento address. I guess that’s the highest recommendation I can give!
Thanks for all your work- Yourself, Anthony, Cameron, Matt (2), Jeremy, Michael, Lex and of course Peter. The pool looks fantastic thanks to PJ’s efforts, best wishes!
Thanks so much for all the extra help with the pool. We really appreciate it!
Also, we love the pool.
My family and I would love to thank you for the great service building our pool. Having PJ Pools co-ordinating and building the pool made it feel effortless. We enjoyed the finished product last summer and were even more impressed with the value it added to our house when we sold it. So much so that we can’t wait for you to start building our pool in Sorrento. Thanks to all the team, great doing business and we gladly recommend to others who need a pool!
We are the happy owners and users of a PJ Pool and feel confident that we have chosen well. Each step in the installation process happened with a minimum of fuss and generally speaking the trades were friendly and quite chatty. The end product looks fantastic and maintenance is a dream.
Scott Runting, of PJ Pools was extremely professional and well informed, and was abe to answer any questions I had. He was always punctual and all works were conducted within the dedicated time frame. Scott managed the entire project from start to finish with great efficiency leaving no inconvenience to myself or my family during this large project. I am extremely satisfied with the finished product and would build another pool with PJ Pools. I have no hesitation in recommending Scott whether it be professionally or personally.
The professionalism, wealth of knowledge and experience everyone that I came into contact with from P.J Pools made me feel like I had made the correct decision. From our initial discussion, subsequent quotation, signing of the contract and completion of the pool renovation everything went according to plan, quickly and efficiently with little disruption.